Shipping policy

Shipping Policy

At FilaHive, we strive to deliver your order as quickly and efficiently as possible. Here is everything you need to know about our shipping process.

Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take up to 5 business days.

Shipping Methods & Delivery Times

Standard Shipping (US): 5-8 business days
Expedited Shipping (US): 2-4 business days
International Shipping: 10-21 business days (varies by destination)

Shipping Rates

Shipping rates are calculated at checkout based on the weight and dimensions of your order and your delivery location. We occasionally offer free shipping promotions — check our homepage for current offers.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

International Shipping

We ship to select international destinations. International customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in our product prices or shipping fees.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at filahive@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

Address Accuracy

Please ensure your shipping address is correct and complete before placing your order. FilaHive is not responsible for packages delivered to incorrect addresses provided by the customer.

Contact Us

For any shipping questions, please reach out to filahive@gmail.com.